Reading Nathan Yau’s recent post about the Rise of the Data Scientist inspired me to take a look Ben Fry’s dissertation on Computational Information Design in which he describes the process for understanding data as follows:
- acquire – the matter of obtaining the data, whether from a file on a disk or from a source over a network.
- parse – providing some structure around what the data means, ordering it into categories.
- filter – removing all but the data of interest.
- mine – the application of methods from statistics or data mining, as a way to discern patterns or place the data in mathematical context.
- represent – determination of a simple representation, whether the data takes one of many shapes such as a bar graph, list, or tree.
- refine – improvements to the basic representation to make it clearer and more visually engaging.
- interact – the addition of methods for manipulating the data or controlling what features are visible.
I took his process and created a diagram that maps my own skill set with the addition of Interaction Design (my current profession) which I believe covers the represent, refine, and interact steps. 
While I don’t disagree that these steps represent the process for understanding data for the individual creating the data visualization, they don’t cover a step needed to create a design that is readily understood or that is persuasive to others.
User research and testing of the design is needed to verify that the representation is clear and appropriate. Although this could be considered part of the refine step, it may be needed at other points in the process (i.e. represent, or interact). For anyone who is interested in creating data visualizations for other people, it should be considered an important part of the design process.
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by Catherine on July 10, 2009
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by Catherine on July 8, 2009
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by Catherine on July 3, 2009
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Part of my interest in visualizing economic data comes from my belief that interaction and information design has a lot to offer the public sector in providing a better access to the data the government collects about itself and the society at large. But there are people currently looking at design’s impact in delivering government services. This is happening in the United Kingdom though an organization called the Design Council which is funded by the UK government, and promotes the use of design in both businesses and public services. The goal is to “demonstrate that design can play a vital role in strengthening our economy and improving our society”. My hope is that one day this type of organization will exist here in the US.
Here is an introduction to their design process from their web site.

Discover
The first quarter of the double diamond model marks the start of the project. This begins with an initial idea or inspiration, often sourced from a discovery phase in which user needs are identified. These include:
- Market research
- User research
- Managing information
- Design research groups.
Define
The second quarter of the double diamond model represents the definition stage, in which interpretation and alignment of these needs to business objectives is achieved. Key activities during the Define stage are:
- Project development
- Project management
- Project sign-off.
Develop
The third quarter marks a period of development where design-led solutions are developed, iterated and tested within the company. Key activities and objectives during the Develop stage are:
- Multi-disciplinary working
- Visual management
- Development methods
- Testing.
Deliver
The final quarter of the double diamond model represents the delivery stage, where the resulting product or service is finalised and launched in the relevant market. The key activities and objectives during this stage are:
- Final testing, approval and launch
- Targets, evaluation and feedback loops.
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